Effective Date: 08/22/2025
Address: 2714 Osborne Rd., Unit # J & K, St. Marys, GA 31558
Phone: (912) 297-9003
Email: info@usa.maxcareclinic.com

Our Commitment

MaxCare Clinic complies with applicable federal civil rights laws and does not discriminate on the basis of:

• Race
• Color
• National origin
• Age
• Disability
• Sex (including pregnancy, sexual orientation, gender identity, and gender expression)

MaxCare Clinic does not exclude or treat people differently because of any of the above protected characteristics. We are dedicated to providing equal access to quality healthcare for all patients.

Our Accessibility & Language Assistance Services

MaxCare Clinic provides the following services free of charge to ensure effective communication and access to care:

For individuals with disabilities:

• Qualified sign language interpreters
• Written information in large print, audio, or accessible electronic formats
• Other reasonable accommodations upon request

For individuals whose primary language is not English:

• Qualified spoken language interpreters
• Written information and forms in other languages

If you need these services, please contact our Civil Rights Coordinator at (912) 297-9003 or email info@usa.maxcareclinic.com.

How to Report a Concern

If you believe that MaxCare Clinic has failed to provide these services or discriminated in any way based on race, color, national origin, age, disability, or sex, you may file a grievance directly with us:

Civil Rights Coordinator
MaxCare Clinic
2714 Osborne Rd., Unit # J & K
St. Marys, GA 31558
Phone: (912) 297-9003
Email: info@usa.maxcareclinic.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR):

• Online: OCR Complaint Portal
• Mail:
  U.S. Department of Health and Human Services
  200 Independence Avenue, SW
  Room 509F, HHH Building
  Washington, D.C. 20201
• Phone: 1-800-368-1019 or 1-800-537-7697 (TDD)

Complaint forms are available at: www.hhs.gov/ocr/office/file/index.html